You get unlimited agents and the ability to track incoming tickets from email and social media.įor the small business that needs a better way to respond to incoming questions, Freshdesk is everything you need at no cost.
They offer a free forever version of their award-winning customer service software. One of the major reasons for the popularity is that Freshdesk is very cost effective. That’s why it’s trusted by 150,000+ businesses, including American Express, HP, and Panasonic. That’s because it’s simple and easy to use. Best Customer Service Software Reviews Freshdesk – The Best for Keeping Costs Lowįreshdesk is another one of the most popular help desk solutions on the market today. You can’t really know how the software will perform until you see it in action–follow the links to get your free trial, freemium service, or demo. Most of these vendors will let you try the software for free, and several of my recommendations actually offer free forever versions of their customer service software. You’ll learn about the top features, benefits, use cases, pricing, and more. In the next section are in-depth reviews of each customer service software I’m recommending.